FREQUENTLY ASKED QUESTIONS

RECURRING QUESTIONS

Where can I purchase MDRN Hydration products?

Right here on our website. Visit our [Shop] page to order directly, with fast shipping and exclusive offers you won’t find anywhere else.

What payment methods do you accept?

We accept all major credit cards, Apple Pay, Google Pay, and Shop Pay. Secure checkout is our priority—pay however you prefer.

Do you offer subscriptions or bundles?

Yes! Subscribe to your favorite flavors and save [insert discount]. You can also build your own bundle for extra savings and fewer reorders. Learn more on our [link to page].

How do I start a return or exchange?

Just reach out to our support team at [email/contact link] with your order number and the reason for return. We’ll guide you through the next steps.

Product QUESTIONS

How should I use MDRN Hydration products?

Mix one packet or scoop with 12–16 ounces of cold water, stir or shake, and enjoy. Use it daily, before or after workouts, while traveling, or anytime you need a hydration boost.

Is it safe to consume MDRN Hydration daily?

Yes. Our ingredients are designed for daily hydration support, with electrolytes, vitamins, and superfoods that work with your body—not against it. Drink daily, or as needed based on your activity and hydration levels.

Can I mix MDRN Hydration with other beverages?

Yes! While it’s designed to work best with water, you can mix it into smoothies, juices, or coconut water. Just keep in mind that added sugar or acidity may affect the flavor or hydration balance.

Can I drink MDRN Hydration hot?

Yes! While it’s designed for cold water, it can be mixed with warm or hot water if you prefer. Great for cooler days or when you want something soothing. Just avoid boiling water to preserve nutrients.

Are MDRN Hydration products safe for kids?

Generally, yes. Our products are made with clean, simple ingredients and are safe for most kids age 1 and up. That said, always check with your doctor before introducing new products to young children.

Do MDRN Hydration products contain caffeine?

Some flavors include green tea and green coffee bean extracts, which contain small amounts of naturally occurring caffeine. These offer a light, balanced energy lift—no spikes, no crashes.

What should I do if my product clumps or crystallizes?

Clumping can happen if the product is exposed to humidity—but it’s still safe to drink. Just break it up with a spoon or shake it in water. To prevent it, keep the container sealed and stored in a dry place.

Hydration and Wellness QUESTIONS

Are there any drinks that dehydrate you?

Yes. Drinks high in sugar, alcohol, or caffeine can contribute to dehydration. MDRN Hydration helps counter that by replenishing lost electrolytes and supporting fluid balance without added sugar or harsh stimulants.

What causes muscle cramping, and how can MDRN Hydration help?

Muscle cramps are often caused by low levels of electrolytes—especially magnesium and potassium. Our formula includes both, in bioavailable forms, to help prevent cramps and keep your muscles firing smoothly.

How does MDRN Hydration support better hydration?

We use a balanced blend of electrolytes—sodium from pink salt, potassium, and magnesium citrate—to help your body absorb and retain fluids more effectively than water alone. Plus, you get added support from vitamins and antioxidant-rich superfoods.

Can I drink MDRN Hydration if I’m pregnant or nursing?

Always check with your doctor first. That said, we use clean, high-quality ingredients with no artificial sweeteners or additives—formulated to be safe and gentle for most people, including those who are pregnant or nursing.

When is the best time to consume MDRN Hydration?

Anytime you need clean hydration. It’s great first thing in the morning, pre- or post-workout, while traveling, or during a long day at work. Your body will tell you when it needs a refill.

Ingredient Related Questions

Are MDRN Hydration products gluten-free and vegan?

Yes. All our hydration mixes are 100% gluten-free and vegan—no dairy, no animal products, and no artificial fillers. Just clean ingredients that work with your lifestyle.

Are there any artificial sweeteners or colors in MDRN Hydration products?

None. We use organic monk fruit for a light, clean sweetness—no artificial sweeteners, no sugar alcohols, and no synthetic colors. Just ingredients you can feel good about drinking every day.

Why is organic tapioca maltodextrin in your hydration powder?

We use a bit of organic tapioca-based maltodextrin in our Strawberry Kiwi flavor because it’s the best way to make sure the powder dissolves smoothly, stays clump-free, and holds its bright flavor. It’s non-GMO, pesticide-free, and leaves no added sugars behind—just a clean, consistent mix that’s genuinely enjoyable.

What are the benefits of magnesium citrate?

Magnesium citrate is easily absorbed and supports hydration, muscle function, and energy. It helps reduce cramping and tension—especially important when you’re active, stressed, or dehydrated.

What is Vit-Align, and what does it do?

Vit-Align is our blend of superfoods including green tea, tart cherry, turmeric, and greens. It supports energy, recovery, and overall wellness—adding powerful plant-based benefits to your hydration.

Why use pink salt instead of regular salt?

Pink Himalayan salt provides sodium along with trace minerals like calcium and potassium. It supports balanced hydration and helps your body retain fluids—without the harshness of processed table salt.

What are electrolytes, and why does my body need them?

Electrolytes like potassium, magnesium, and sodium help your body absorb water, support muscles, and maintain energy. MDRN Hydration is an excellent source of all three—providing clinically meaningful amounts to keep you balanced and truly hydrated.

Why did you choose the specific blend and sources of B vitamins in your mix?

Our blend of B5, B6, and B12 is all about giving your body what it needs to turn food into energy, support your nervous system, and keep you feeling steady.

We didn’t just use any forms—we chose the most bioavailable, highest quality ones so your body can put them to work right away:

  • B5 (as D-Calcium Pantothenate): Helps your body handle stress and stay energized.
  • B6 (as Pyridoxal 5’-Phosphate, or P5P): Ready to support your mood and brain function without needing any conversion first.
  • B12 (as Methylcobalamin): The form your body can use directly to boost energy and nerve health.

These B vitamins don’t just work alone—they’re part of the B complex family that plays a key role in metabolism and energy production. Together, they help convert food into usable energy, keep your nervous system running smoothly, and support mental focus and clarity. In MDRN, they help you stay balanced during physical activity, stress, or long days—so you can feel your best all day long.

What’s really in your Organic Flavorings?

Our Organic Flavorings are made from real, natural ingredients—like dehydrated fruit powders, fruit juices, and extracts. We start with real fruits—like strawberries or kiwis—and blend in small amounts of other real fruits—like apple or pear—to make the flavor even better. That’s all there is to it—no mystery ingredients or weird fillers, just real fruit in a form that mixes easily and tastes great.

We’ve lived and seen firsthand how hidden ingredients can cause real issues for people with food sensitivities—ourselves and our family included. In one of our earliest conversations about MDRN, we said, “Natural Flavorings” needs to die a quick death. So when it comes to “flavorings,” we’re as skeptical as anyone. That’s why we’ve worked hard to make sure ours are clean, honest, and exactly what they claim to be.

Why did you choose to include Turmeric and Ginger in your hydration mix?

Turmeric and ginger aren’t just trendy wellness buzzwords—they’re tried-and-tested powerhouse botanicals with a lot of science (and generations of experience) behind them. Studies show they can help with everything from calming inflammation to easing digestion and supporting everyday wellness.

They’re in there because we’re not just here to make your hydration routine more fun—we’re here to help you feel better, too. And yeah, we geek out about using ingredients that actually work.

We found the sweet spot, adding just enough of these science-backed ingredients to do their job without messing with the clean, fruity taste you expect. Don’t worry—our drinks still taste like the fruits on the label, not like some “health tonic” you have to force down. Here, flavor and function go hand in hand, and you can taste the difference.

RETURNS & EXCHANGES

What’s your return policy?

We want you to love your hydration. If you’re not satisfied, contact us within [X] days of receiving your order. We’ll make it right with a return, exchange, or refund.

How do I start a return or exchange?

Just reach out to our support team at [email/contact link] with your order number and the reason for return. We’ll guide you through the next steps.

SHIPPING

Where do you ship?

We currently ship within [insert regions, e.g., the U.S. and Canada]. We’re working on expanding international options soon. Stay tuned!

How long does shipping take?

Orders typically ship within [X] business days and arrive within [Y–Z] business days depending on your location. You’ll get a tracking link as soon as your order is on the way.

How much is shipping?

Standard shipping is [insert cost or “free” if applicable]. Expedited options are available at checkout. Shipping is always free on orders over [insert threshold, e.g., $50].

How should I store MDRN Hydration products?

Store in a cool, dry place—like a pantry or cupboard—away from heat and direct sunlight. Reseal the bag or container after use to keep the powder fresh and ready to mix.